faq_page_title
FIND SOME FREQUENTLY ASKED QUESTIONS BELOW. WE HOPE IT HELPS! WE ARE ALWAYS AVAILABLE IF YOU NEED.

HOW DO I SELECT THE RIGHT HAMPER?

If you already have your concert ticket simply click on the corresponding hampa and select  how many hungry mouths you have, our site will guide you through the rest.
If you can’t decide on an occasional hampa, we recommend you give us a holla and speak to one of our friendly herders to help you make your selection.

WHERE DO I PICK UP MY HAMPER FROM?

For all Live In The Park events, we are located as you walk in, situated on Main Street within the concert grounds.
For all occasional hampas collections are at 137 Magill Road Stepney, Adelaide, South Australia, Australia, Third Rock from the sun, The Universe, 5069

WHAT IS THE DEADLINE TO PLACE AN ORDER?

For all Live In The Park events orders must be placed by close of business 7 days prior to the concert date.
For all occasional hampas 24 hours notice is needed to secure your ultimate drool session. Collection is available Monday to Sunday between 9am and 4pm – excluding public holidays.

CAN I COLLECT MY HAMPER BEFORE THE EVENT?

Unfortunately that’s a NO

I HAVE DIETARY ISSUES!

At this stage all hampas include meats, nuts, dairy and gluten, however we are busy working on exciting hampas for the future.

HOW DOES THE FOOD STAY COLD AND FRESH?

All product is stored in EHA approved cold storage, packed by our suppliers, lovingly placed into our insulated cardboard boxes or Vintage wooden hampas and stored chilled until it is placed in your hands for you to devour.

WHAT HAPPENS IF I CAN'T GET TO THE EVENT?

Unfortunately we have a NO REFUND policy.